![]() Right-click on the printer and select Printing preferences.Windows 10: In the Windows Search box, type Printer and Devices, then click Printers and Devices in the search results. Windows 7: Click Start > Devices and Printers.If the issue is not resolved, set your envelope tray to the default tray for Windows:.This tray may be named Bypass, Manual, Manual Feeder, or Envelope feeder. In the SendPro Online software's printer selection window, choose your printer’s intended envelope tray instead of using the Auto Tray Select option.Solution 3: If the envelope prints to the wrong printer tray From the Printer menu, choose Cancel All Documents.Right-click on the printer and choose See what's printing. ![]() Under Related settings, select Devices and printers.From the Printer menu, choose Cancel All Documents.Right-click on the printer and choose See what's printing.Select Windows Start > Devices and Printers.Remove the print jobs from the print queue: Windows 7 ![]() Right-click on your printer icon and select Set as default printer. ![]() Solution 1: Change your default printer to the printer being used for SendPro Windows 7 If you wish to avoid changing settings back and forth between SendPro and other programs, we recommend you first install a duplicate instance of your printer by creating custom printer settings dedicated to SendPro. Before you begin Some of these troubleshooting steps require you to make changes to your printer’s default settings, which may affect other programs. ![]()
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